showcase: Self-Study Guides for Certification

Self-Study Guides for Certification | Online New Hire Manager Guide | Online On-The-Job Skill Builder

Self-Study Guides for Certification in Switching, Router Configuration, & Network Security

Need

The timeframe was too long for individuals to become certified for switching, router configuration, and network security products offered by a large network, infrastructure company. The training was only offered as a multiple day, instructor-led course, with accompanying hands-on lab exercises, at an off-site training location. Not only was the time out of the field too long, but the travel expenses were high. In addition, individuals had to wait for seats in the classes to become available.

Solution

Convert classroom courses into a self-study guides, with accompanying lab exercises performed via remote internet access, to enable students to study and achieve certification at their own pace, at their own location.

Success Factors

Key success factors were:

	Working with the classroom instructors and subject matter experts, incorporating ever-changing product updates, to successfully convert the course to a self-study format.
	Integrating questions to prepare students for the certification test.
	Delivering both printed and online versions of the guide.

Result

The customer achieved these results:

	An increased number of individuals completed certification requirements without the constraints of waiting for classroom course availability.
	Certification requirements were completed at a significantly lower cost point.

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